By continuing use this site, you agree to the Terms & Conditions and our use of cookies.

1. Introduction

Welcome to Tawasul Shop. By accessing or using our website [tawasul-shop.com], you agree to comply with and be bound by these Terms of Use ("Terms"). If you disagree with these Terms, please refrain from using our Site.

2. Definitions

  • User: Any individual or entity accessing or using the Site.

  • Services: All services Tawasul Shop provides through the Site, including product sales, delivery, and customer support.

  • Content: All text, graphics, images, and other materials available on the Site.

3. Use of the Site

3.1 General Use
You may use the Site for lawful purposes only and in compliance with all applicable Libyan laws and regulations.

3.2 Prohibited Conduct
You agree not to:

  • Use the Site for fraudulent purposes.

  • Post or transmit harmful, defamatory, obscene, or unlawful content.

  • Attempt to compromise the Site’s security or access restricted sections without authorization.

  • Interfere with the functionality or disrupt the Site.

  • Use the Site’s content for any commercial purposes without prior written consent.

4. Products and Services

4.1 Product Information
We strive to provide accurate descriptions and details about our products. However, we do not guarantee that all information is error-free.

4.2 Orders
We reserve the right to accept, reject, or cancel any order for valid reasons, including stock availability or suspected fraudulent activity.

5. Payments and Billing

5.1 Payment Methods
We accept electronic payments and other locally applicable payment options. Payments must be completed in full before processing the order.

5.2 Billing Accuracy
You are responsible for providing accurate billing details. Any discrepancies may result in order cancellation.

6. Shipping and Delivery

6.1 Delivery Scope
Tawasul Shop delivers across Libya through authorized delivery services. Shipping fees and delivery times are displayed during the checkout process.

6.2 Risk of Loss
Ownership and responsibility for the product transfer to the user upon delivery to the shipping carrier.

7. Returns and Warranty

7.1 Returns
Products may be returned only if they are defective, damaged, or incorrectly delivered. Returns must be initiated within [X days] of receipt.

7.2 Warranty
Select products include warranty coverage as specified on the product page and are subject to the warranty terms mentioned there.

8. Intellectual Property

All content, graphics, and materials on the Site are owned by Tawasul Shop and protected by Libyan intellectual property laws. Unauthorized use is prohibited.

9. Privacy

Your use of the Site is governed by our Privacy Policy, which outlines how we collect, store, and protect your data.

10. Limitation of Liability

To the fullest extent permitted by law, Tawasul Shop is not responsible for any damages arising from the use or inability to use the Site.

11. Governing Law

These Terms are governed by Libyan law. Any disputes shall be resolved exclusively within the Libyan judicial system.

12. Contact Us

For any inquiries or questions regarding these Terms, please contact us via:

  • Email: e-com@tawasul-shop.com

  • Phone: +218 92 135 5555

  • Address: Tawasul Shop, Madar Street, Tripoli, Libya